Call for Papers

Call for Research Papers

Abstract Submission Deadline:
30 June 2020

Those wishing to present at the forum must have submitted an abstract and received notification of its acceptance. Please submit the title of the proposed paper and an abstract consisting of a maximum of 10,000 characters (single spaced 12-point Times New Roman, including blanks but excluding references). This is equivalent to approximately three pages. Please include the following

Introduction and purpose of the research



Results and

(if applicable)

Once the abstract has been accepted, at least one of the authors must register for and present their paper at the forum. Final copies of the accepted abstracts will be professionally published in edited forum proceedings. In addition, the authors of accepted abstracts presented at the forum will be invited to submit their full papers for publication in the forum proceedings. The abstracts will not have a conference copyright and may thus be later submitted to international journals.

Forum Streams

We call for papers (abstracts to be submitted by 30 June 2020) showcasing the latest research and case studies in the forum streams. The forum will cover the following aspects of travel and tourism, among others.

Covid-19 in Tourism: Crisis Management & Recovery


Covid-19 is currently challenging the health, economy and social interaction in a globalized century. Especially, travel and tourism is the expression of a global mobility, friendship and wealth. Now, tourism is one of the most affected sectors by the Covid-19 crisis, which nearly has led to a shutdown of both supply and demand. Although, the crisis is still ongoing and the particular effects are vague, the tourism sector needs to discuss strategies of crisis management and post-crisis recovery. This conference stream aims to trigger an international dialog from different geographical areas and perspectives on how to cope with Covid-19 and to overcome the related challenges in a fast and healthy way. Beyond that, it should be critically evaluated how this crisis will change travel and tourism from now on and which learning the tourism sector should take away from the crisis.

  • Challenges for SME and Corporate Groups
  • The Role of Borders through Travel Restrictions
  • Measures in Recovery-Phase
  • Measures in Crisis Management
  • Resilience of Different Business Models
  • Communication and Digital Solutions in Home-Office
  • Financial and Political Support
  • Crisis Communication
  • Social Impact of Tourism
  • Development Scenarios
  • Resilience and Preparation for Future Crises
  • Human capital management strategies in post-viral tourism era
  • Case studies of effective promotional campaigns in post-viral period
  • Case studies on destination recovery strategies

Smart Destinations and Digital Leadership

The man with glasses of virtual reality. Future technology. Modern imaging technology.

Information Communication Technology (ICT) is tightly knit into travel experience as well as the management of the tourism product. In recent years we have witnessed tremendous growth of search engines, new distribution channels, virtual tourism communities, and numerous social media platforms. The spreading of mobile technology especially the smartphone has further transformed the tourism experience and empowered today’s travelers. Recent developments led to the term “smart destination”, whereby ICT is referred as the driver and foundation for destination innovation and competitiveness. In some emerging economies the concept of smart destination is becoming an important part of the national policy for economic development and improvement of service quality. The aim is to build a platform on which modern technology can be integrated into tourist activities, the consumption of tourism products, and the management of tourism destinations through a variety of end-user devices.

All these technological developments in digitalization pose significant challenges for company and personnel management. In an age of acceleration, executives have to “juggle” with multiple options. The Asian market is especially known for its high technological competence and the successful technology implementation, and therefore acts as a digital leader also on a global level.

  • Responsible Information and Communication Technology (ICT) in Tourism
  • ICT and Tourism Experience
  • Augmented and Virtual Reality
  • Platform Economy
  • Digital Marketing
  • Social Networking, Social Media and Social Inspiration
  • ICT Adoption and Value Creation
  • e-Strategy and e-Business Models
  • Consumer Behaviour in Digital Space
  • Robotics and Automation in Travel and Hospitality
  • Mobile Services and Wearables
  • Human-Computer lnteraction
  • Internet of Things, Blockchain
  • Implications of Data Storing and Processing
  • Smart Cities

Shopping and luxury are growing elements of today’s travel planning. Personalization, intense positive emotions and pleasure have been and will be core to luxury services. The individual is continuing to be at the center of the luxury experience, no matter in which luxury sector.

All these factors play an important role in luxury travel. That is the reason, why it is getting more and more important to fit into the expectations of luxury travelers. Collaborations with smaller up-and coming brands, strengthen of present strong brands, mall development and a professional marketing can lead into an enriched tourism product.

  • Expectations of Luxury Travellers
  • Mall Development
  • Outbound and lnbound Marketing
  • Tourism and Retail
  • Brand Development and ldentification

Tourism Education and International Research Cooperation


Tourism management and hotel management are the two major programs in tourism education. Recently more and more programs evolved.The biggest changes are coming along with the integration of digital learning. Besides reform and innovation of contents and methods of teaching, tourism schools also attach importance to multi-disciplinary research and programs, especially the development of the system of tourism science, and the establishment of the key courses.

Hence it is increasingly important to promote exchanges, whereby students and teachers can share knowledge and experience in order to include actual tourism trends on a practical and theoretical level.

  • Specialist vs Generalist Approaches
  • Digital Learning
  • Innovations in Staff Development and the Future of Work with Special Consideration of Services
  • Knowledge Transfer
  • Opportunities for and Challenges to International Research Cooperation
  • Accreditation

Visitor Experience and Sustainable Development

Collage with a human figure walking away along the coubtry road

The travelers experience is still in focus of tourism service providers, but it is also an important research field, which explores the motivations and emotions of travelers. While the travelers mindsets is also changing from pleasure-seeking towards intensive in-depth experience, destinations and service providers need also to adopt their products. This is also relevant for matters of sustainable travel – especially in times of “Fridays for Future”. The steadily increasing demand for sustainability puts all sectors, including the tourism sector, under pressure and can be the trigger for a more sustainable consumption

It is important to deal with these topics in the tourism industry in the future:

  • The Role of Authenticity
  • Transport-related C02 Emissions and Handling Global Air Traffic and Travel Patterns
  • Mitigating Climate Change as a Cornerstone of Sustainable Development
  • Safety and Security as a Framework for Destination and Product Planning
  • Overtourism and Overcrowding: Consequences for Social Participation and Local Governance
  • Emotions and Experience Design
  • Quality of Life and Quality of Experience
  • Responsible and Resilient Travel
  • Individual Chinese Outbound Travellers
  • Attractions, Atmosphere and Experience Flows
  • Future Mobility Patterns
  • Changes in Society and Travel Motivations

Globalisation and the New Silk Road

Hua Hin, Thailand - March 12, 2017: Royal pavilion at railway station and arriving train, Prachuap Khiri Khan

In 2013 President Xi Jinping announced the “Belt and Road Initiative (BRI)”, a massive Chinese-led infrastructure project to increase the connectivity with Africa, Asia and Europe through a network of ports, railways, roads and industrial parks. These routes resurge the past routes of the ancient Silk Road. The New Silk Road or BRI and its economic, political and cultural aspects are new components of our modernity. “BRI” claims to comprise not only the traditional countries alongside the ancient trade routes, but also other regions, continents, and even the entire world, which will entail a new global order – a new model of globalization as well.

This process will also lead to a big change in the tourism industry:

  • Influence of Political Conditions on Tourism
  • Global and Regional Tourism Industry Integration
  • Tourism Industry Development and Community Participation
  • Transportation, Infrastructure and the Tourism and Hospitality Industry
  • New Policies and Laws to Enforce Local Development
  • Stakeholder Management and the Tourism and Hospitality Industry
  • Implications of the Bell and Road Initiative for International and Domestic Tourism and Hospitality
  • Cross-border Tourism Initiatives
  • Global Flow of Data and Tourists
  • Cultural Exchange and Traditions in a Globalised World